Posted : Wednesday, August 28, 2024 12:27 PM
*About us*
Schneiderman Insurance Agency, Inc is an award winning insurance agency in Granada Hills, CA.
We are a fast-paced office with a great team environment for those looking to be challenged to be the best.
Responsibilities:
- Provide exceptional customer service by answering incoming calls and assisting customers with inquiries, requests, and complaints.
- Communicate effectively and professionally with customers to ensure a positive experience.
- Utilize phone etiquette skills to handle customer interactions in a courteous and efficient manner.
- Analyze customer needs and provide appropriate solutions or recommendations.
- Conduct outbound calls to follow up with customers or promote products/services.
- Upsell additional products or services to enhance customer satisfaction and increase sales.
Skills:
- Excellent communication skills, both verbal and written, in English.
- Bilingual proficiency in Spanish is a plus.
- Strong customer service orientation with the ability to empathize and resolve customer issues.
- Ability to analyze situations, identify problems, and propose effective solutions.
- Experience in outbound calling and upselling is preferred but not required.
Note: This job description is intended to provide a general overview of the position.
Other duties may be assigned as needed.
Job Type: Full-time
Pay: $18.
00 - $25.
00 per hour
Expected hours: 40 per week
Benefits:
* Paid time off
Experience level:
* 2 years
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
License/Certification:
* Property and Casualty Insurance License (Required)
Work Location: In person
• Phone : NA
• Location : 17425 Chatsworth Street, Granada Hills, CA
• Post ID: 9062768320
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024