Now is the Time! Join our Team as a Repair Liaison!
Retail Reimagined.
We are leading the industry and retail by meeting our customers where they are.
Our Path to Brilliance is in full swing.
It is the most exciting time to join Jared as we escalate our Path to Brilliance and lead the jewelry and retail industries as we PIVOT to excel our success forward.
Are you ready for a financially rewarding career you love? Apply to Jared the Galleria of Jewelry if you are ready to Pivot to retail reimagined.
Customer experience, team work and innovation will drive your success combined with our state of the art technology and resources as you begin your forever career.
Full-Time and Part-Time Opportunities:
Join our team as a Repair Liaison! We value integrity, diversity, teamwork, innovation, agility and technical knowledge.
We offer opportunities for advancement and financial rewards for success.
We provide training on technology, product knowledge and skills to take your career to the next level.
In return, we ask that you bring your commitment to excellence, desire to grow, agility and ability to deliver an exceptional customer experience.
Basic Function:
The Repair Liaison will contribute to our environment of total guest service by providing our guests with friendly, knowledgeable assistance with inspections and repair services.
Primary responsibilities:
* Provide excellent customer service
* Strong organizational skills
* Inspect jewelry to evaluate the condition and identify necessary repairs
* Polish and clean jewelry
* Complete repair paperwork, enter information into the Job Entry system
* Answer phones, perform guest phone calls (including repair and estimate follow-up) and explain procedures and policies related to repairs
* Monitor repair status in order to communicate between Design and Service Center and guests
Job Requirements:
Required Skills and Abilities include:
· Sales, retail, technical knowledge and/or jewelry experience is preferred, but not required.
* Ability to work within a team environment and independently.
* Professional approach and image.
* Displays a positive and enthusiastic attitude
* Willingness to learn, innovate and collaborate
* Ability to perform simple numeric calculations and complete varied administrative tasks including typing, spelling and filing
* Excellent communication skills
* Reliable
* Customer Service Experience preferred
* Attention to detail, basic computer skills.
A Sampling of Our Total Rewards:
Base pay plus commission on sales
Benefits including medical, dental, vision and prescription insurance (full-time and part-time team members)
Paid vacation
Training
Career development
Merchandise discounts
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.
Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Job Type: Part-time
Pay: $15.
50 - $17.
50 per hour
Expected hours: 20 – 40 per week
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
Experience level:
* No experience needed
Shift:
* No nights
Weekly day range:
* Weekends as needed
Work Location: In person
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