OVERVIEW
A Stylist contributes to driving sales through providing a genuine experience to each customer.
RESPONSIBILITIES
Brand Experience
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Visual + Business Operations
Maintains Free People’s visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s reship
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
QUALIFICATIONS
Love for the FP brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Wage Transparency: To view information related to various state-specific wage transparency laws, click here.
Please also note, if a full-time role is eligible to participate in the Company’s Monthly Store Incentive bonus program, this may result in bringing the total compensation to a higher range.
Benefits + Perks: We offer one of the best and most comprehensive wellness benefits in the retail industry, click here to learn more.
Los Angeles City applicants click here and San Francisco applicants click here to view Fair Chance Ordinance.
Urban Outfitters, Inc.
celebrates diversity and is committed to creating an inclusive environment for all employees.
We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
We believe strongly in fostering a safe, fair and respectful work environment.
To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Skills
Required
Customer Service
Behaviors
Preferred
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization