Detail Garage is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories.
Detail Garage was founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today.
Detail Garage stores bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine.
As a Shift Lead at Detail Garage you will be responsible for exceeding customer expectations by delivering exceptional customer service, providing in depth product knowledge and creating an awesome experience for our customers.
The Shift Lead performs daily store opening and closing operations and assumes responsibility for all store operations when the Store Manager is not onsite.
The Shift Lead is also responsible for maintaining a strong selling focus in the store in order to achieve personal and store sales goals.
*Responsibilities*
* Provide excellent customer service, display expert product knowledge, and offer an unforgettable shopping experience.
* Possess a strong drive, ambition, and passion for achievement of sales objectives.
* Meet selling expectations and achieve individual and team sales goals to contribute to the store’s overall success.
* Take an active role in assisting the Store Manager to build store business and brand awareness through Marketing and Social Media.
* Communicate professionally with customers, associates and corporate partners.
* Support company and management initiatives and direction while ensuring adherence to policies and procedures.
* Service multiple customers at a time, multi-task and/or handle projects simultaneously.
* Prioritize tasks with an attention to detail while ensuring a customer first focus.
* Maintain merchandise presentation and housekeeping standards.
* Perform POS transactions accurately and efficiently and follow all cash handling procedures.
* Ensure Loss Prevention awareness to protect the store from internal and external shortages.
* Represent Detail Garage with integrity and honesty in all interactions with associates and customers.
Safeguard confidential information, cash and credit card information, and merchandise.
*Skills and Experience*
* Minimum of 2 year supervisory experience in retail or service related industry preferred.
* Outgoing personality and ability to engage with others.
* Demonstrated ability to achieve individual selling goals and metrics.
* Exceptional interpersonal, communication and customer service skills.
* Strong personal leadership skills and desire to succeed.
* Ability to deal with problem situations in a professional manner.
* Ability to multi-task in a fast paced environment.
* Schedule flexibility with the ability to work nights, weekends, and some holidays
* Ability to move about in a store including standing, walking, bending, kneeling, stooping, climbing ladders and step stools, carrying, bending, stretching, twisting, and lifting objects up to 50 pounds.
* Fluency in a second language is a plus.
You will enjoy a competitive wage, flexible hours, and an associate discount.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Detail Garage associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
Detail Garage is an equal opportunity employer committed to workplace diversity.
Job Type: Full-time
Pay: $16.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Experience:
* Leadership: 1 year (Required)
* Customer service: 1 year (Preferred)
Work Location: In person
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