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Posted : Friday, August 30, 2024 01:24 AM
*The Village is accredited by the International Commission on Accreditation of Rehabilitation Facilities (CARF) for its Adoptions, Foster Care, Mental Health, Wraparound, and Drop-In Center services.
We deliver evidenced-based behavioral health services to children, youth and adults, and has long been at the forefront of culturally sensitive foster care and adoption services.
* This is an exciting opportunity to become part of team in a growing organization.
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off.
If you are a motivated individual with a passion and a desire to drive positive change within an organization, we encourage you to apply! The Admissions Supervisor is responsible for personnel and process of customer engagement and admissions.
The Supervisor is responsible for providing oversight to ensure timely and appropriate provision of services and customer care.
This position manages and tracks all service referrals, waitlists, customer admissions, and customer transfers.
The Admissions Supervisor will clinically assess customers referred for mental health services and determine admission status.
The role will maintain close communication with Mental Health, Finance, and Quality Assurance departments to insure a seamless admissions process.
This person will communicate customer admission to appropriate program liaison.
The Admission Supervisor will also conduct in depth phone screenings and, as needed, clinical assessment intakes for customers referred for mental health services.
The position will supervise all engagement and admissions personnel to maintain adequate coverage of phones and window service during all business hours.
This person will oversee and assure customer engagement etiquette and adherence to the admissions procedural process.
The Admissions Supervisor will participate, as appropriate, with any program audit review pertaining to the agency admissions process.
*REQUIREMENTS & QUALIFICATIONS:* * Master’s Degree or higher in Psychology or related field * Licensed or registered with the BBS or BOP (MFT, LCSW, LPCC, Psychologist) * *Bilingual* *English/Spanish is a must* * Strong supervisory and management skills * Strong clinical assessment and triage skills * Strong customer relationship skills * Good organizational and time management skills * Must be detailed oriented * Communication skills that support excellent customer engagement and service * Ensure timely admissions of customers, and maintain effective intra-agency workflow * Must have 2 or more years of experience in psychologically assessing customers to refer for appropriate mental health services * Must be able to identify clinical risks and respond appropriately * Ability to complete written assessments in a timely manner * Proficient in DMH paperwork and timelines * Must be familiar with required Medi-Cal, managed health care companies, County DMH, and MHSA documentation and service requirements, including definition of Medical Necessity *DUTIES & RESPONSIBILITIES: * 1.
Ability to manage multiple, competing priorities successfully with minimal guidance 2.
Oversees flow of engagement area to ensure prompt engagement of customers 3.
Oversees flow of requests for services and admission conversion rate 4.
Ensures that engagement and admissions specialists adhere and follow the agency’s procedures and protocols 5.
Ensure referral and admissions process is maintained to agency and contractual standards 6.
Provide biopsychosocial assessment and determine mental health service needs 7.
Maintain standards of confidentiality 8.
Maintain positive work relationships in a respectful and collaborative manner 9.
Maintain good communication to ensure others have necessary information in a timely manner 10.
Sensitivity to working with culturally diverse populations 11.
Good verbal/written skills 12.
Utilize computer applications in a Windows environment such as Microsoft Word and Excel 13.
On-going coordination with programs (Intensive Services, School-based, Drop-In Center etc.
) regarding referrals, disposition of referrals, admissions, assignments, and admissions outcomes 14.
Maintains all DMH referral channels such as SRTS, VANS systems and provides community referrals as necessary in a warm hand-off manner 15.
Open mental health clients into Department of Mental Health Integrated Behavioral Health Information System (IBHIS) 16.
May act as a liaison to LAUSD contract entities, as needed, in collaboration with the School-based Coordinator and may assist in Developing and preparing SDA’s, MOUS, and continuation of Services Agreements for contracted school sites as needed 17.
Other duties as may be required *Physical Activity* * Reaching, Standing, Typing, Talking, Hearing, Repetitive Motion * Sedentary work.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
* The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
* The worker is not substantially exposed to adverse environmental conditions.
_The Village Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
_ Job Type: Full-time Pay: $86,000.
00 - $94,000.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 403(b) * 403(b) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate: * North Hollywood, CA 91606: Relocate before starting work (Required) Work Location: Hybrid remote in North Hollywood, CA 91606
We deliver evidenced-based behavioral health services to children, youth and adults, and has long been at the forefront of culturally sensitive foster care and adoption services.
* This is an exciting opportunity to become part of team in a growing organization.
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off.
If you are a motivated individual with a passion and a desire to drive positive change within an organization, we encourage you to apply! The Admissions Supervisor is responsible for personnel and process of customer engagement and admissions.
The Supervisor is responsible for providing oversight to ensure timely and appropriate provision of services and customer care.
This position manages and tracks all service referrals, waitlists, customer admissions, and customer transfers.
The Admissions Supervisor will clinically assess customers referred for mental health services and determine admission status.
The role will maintain close communication with Mental Health, Finance, and Quality Assurance departments to insure a seamless admissions process.
This person will communicate customer admission to appropriate program liaison.
The Admission Supervisor will also conduct in depth phone screenings and, as needed, clinical assessment intakes for customers referred for mental health services.
The position will supervise all engagement and admissions personnel to maintain adequate coverage of phones and window service during all business hours.
This person will oversee and assure customer engagement etiquette and adherence to the admissions procedural process.
The Admissions Supervisor will participate, as appropriate, with any program audit review pertaining to the agency admissions process.
*REQUIREMENTS & QUALIFICATIONS:* * Master’s Degree or higher in Psychology or related field * Licensed or registered with the BBS or BOP (MFT, LCSW, LPCC, Psychologist) * *Bilingual* *English/Spanish is a must* * Strong supervisory and management skills * Strong clinical assessment and triage skills * Strong customer relationship skills * Good organizational and time management skills * Must be detailed oriented * Communication skills that support excellent customer engagement and service * Ensure timely admissions of customers, and maintain effective intra-agency workflow * Must have 2 or more years of experience in psychologically assessing customers to refer for appropriate mental health services * Must be able to identify clinical risks and respond appropriately * Ability to complete written assessments in a timely manner * Proficient in DMH paperwork and timelines * Must be familiar with required Medi-Cal, managed health care companies, County DMH, and MHSA documentation and service requirements, including definition of Medical Necessity *DUTIES & RESPONSIBILITIES: * 1.
Ability to manage multiple, competing priorities successfully with minimal guidance 2.
Oversees flow of engagement area to ensure prompt engagement of customers 3.
Oversees flow of requests for services and admission conversion rate 4.
Ensures that engagement and admissions specialists adhere and follow the agency’s procedures and protocols 5.
Ensure referral and admissions process is maintained to agency and contractual standards 6.
Provide biopsychosocial assessment and determine mental health service needs 7.
Maintain standards of confidentiality 8.
Maintain positive work relationships in a respectful and collaborative manner 9.
Maintain good communication to ensure others have necessary information in a timely manner 10.
Sensitivity to working with culturally diverse populations 11.
Good verbal/written skills 12.
Utilize computer applications in a Windows environment such as Microsoft Word and Excel 13.
On-going coordination with programs (Intensive Services, School-based, Drop-In Center etc.
) regarding referrals, disposition of referrals, admissions, assignments, and admissions outcomes 14.
Maintains all DMH referral channels such as SRTS, VANS systems and provides community referrals as necessary in a warm hand-off manner 15.
Open mental health clients into Department of Mental Health Integrated Behavioral Health Information System (IBHIS) 16.
May act as a liaison to LAUSD contract entities, as needed, in collaboration with the School-based Coordinator and may assist in Developing and preparing SDA’s, MOUS, and continuation of Services Agreements for contracted school sites as needed 17.
Other duties as may be required *Physical Activity* * Reaching, Standing, Typing, Talking, Hearing, Repetitive Motion * Sedentary work.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
* The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
* The worker is not substantially exposed to adverse environmental conditions.
_The Village Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
_ Job Type: Full-time Pay: $86,000.
00 - $94,000.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 403(b) * 403(b) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate: * North Hollywood, CA 91606: Relocate before starting work (Required) Work Location: Hybrid remote in North Hollywood, CA 91606
• Phone : NA
• Location : 6736 Laurel Canyon Boulevard, North Hollywood, CA
• Post ID: 9138744707
