*Job description*
*About Us:*
Los Angeles Bone and Joint Institute is dedicated to providing comprehensive care of all orthopaedic conditions and injuries.
Our highly trained group of board-certified orthopaedic surgeons provide patients with individualized care with both surgical and nonsurgical treatment options and state-of-the-art techniques.
The group offers cutting-edge, sub-specialized treatment of the spine, shoulder and elbow, hand and upper extremity, hip and knee arthritis, foot and ankle, and sports-related injuries.
If you are looking to advance your career in healthcare and enjoy a challenge, this is the perfect opportunity for you!
*Job Summary:*
This position directly reports to the Senior Practice Manger and collaborates with front and back-office staff to achieve near and long-term organizational goals.
The Front Office Receptionist/Back Office Medical Assistant Float is responsible for aiding patients, doctors, office employees, and other individuals.
This employee helps the practice run smoothly.
A successful candidate must have excellent phone etiquette and be comfortable working with patients in a clinical environment.
Must be familiar with medical terminology.
Sensitivity to confidential matters is required.
*Essential Functions of the Position:*
● Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
● Patient registration and scheduling
● Patient check in/out
● Retrieve authorizations from fax daily and schedule patients accordingly
● Prepares a daily schedule of examinations for each provider.
● Retrieves patient files checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
● Assists in getting the super bills ready for each encounter of the day
● Endeavors to keep patients on schedule by reminding provider of service delays
● Escort patients to exam rooms measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
● Interview patients and document basic medical history, chief complaint, medication list, allergies, etc into EMR
● Take telephone messages and provide feedback and answers to patient/physician/pharmacy
● Assist physicians during medical examinations
● Setup injections for patients
● Assist with language translation as necessary
● Maintain log in for Quest Labs, Radnet, RIMA
● Provide x-ray orders to x-ray technician
*Education and Experience:*
● High school diploma or equivalent
● Medical Assisting Certification
● Bilingual (Spanish) is required
● Must have experience working as a back-office medical assistant and front office receptionist
● Casting experience is a plus
● Must have experience working with EMR systems
● Experience working with hospital EMR and eCW is preferred
● Must have medical terminology knowledge
● Excellent verbal and written communication
● Critical Thinking
● Active Listening
● Time management
● Must understand HIPAA and other patient privacy laws.
Benefits:
● 401(k)
● Paid time off
Ability to commute/relocate:
● Encino, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
● Medical Assisting: 1 year (Preferred)
● Front Office Receptionist: 1 year (Preferred)
Job Type: Full-time
Pay: From $21.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Paid time off
Medical specialties:
* Orthopedics
* Podiatry
* Surgery
Schedule:
* Monday to Friday
Work setting:
* Clinic
* In-person
* Office
Application Question(s):
* How many years experience do you have working in the front office?
* How many years experience do you have working with HMO's?
Experience:
* EMR systems: 2 years (Required)
* Medical Assisting: 2 years (Required)
License/Certification:
* Certified Medical Assistant (Preferred)
Work Location: In person