Office Administrator/Customer Service Representative

Overview: We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is a full-time position with opportunities for growth and advancement.
Duties: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, pricing, and order placement - Process customer orders accurately and efficiently - Resolve customer complaints or issues with patience and empathy - Maintain customer records and update information as needed - Coordinate with other departments to ensure timely delivery of orders - Assist in event planning and coordination - Perform general administrative tasks such as filing, data entry, and document preparation - Utilize office management software, including QuickBooks, to manage customer accounts Requirements: - Previous experience in customer service or related field preferred - Strong communication skills, both verbal and written - Excellent problem-solving abilities and attention to detail - Proficient in using phone systems and handling multiple calls simultaneously - Ability to manage schedules and prioritize tasks effectively - Familiarity with basic office management procedures - Knowledge of human resources processes is a plus - Experience with medical office management is a plus We offer competitive compensation and benefits package.
If you are a dedicated individual with excellent customer service skills, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Type: Full-time Pay: From $18.
00 per hour Expected hours: 30 – 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift Ability to Relocate: * Sherman Oaks, CA 91403: Relocate before starting work (Required) Work Location: In person