Director of Human Resources & Risk Management

*Job Title*: Director of Human Resources & Risk Management *Company*: Guide Dogs of America | Tender Loving Canines, a non-profit organization *Location*: Sylmar, CA *Position Type*: Full-time / Exempt / On-site *Salary Range*: $90-105k, DOE *Benefits include*: Medical, dental and life insurance, pension, 401k, vacation and paid holidays, casual work environment, pet friendly, 7.
5-acre park-like campus *About Us*: Guide Dogs of America | Tender Loving Canines (GDA|TLC) is a mission-driven non-profit organization dedicated to transforming lives through partnerships with service dogs.
We provide professionally trained Guide Dogs, Veteran Service Dogs, Autism Service Dogs and Facility Dogs, free of charge, to people who need them so they can live with greater confidence, independence, and mobility.
We are seeking a highly skilled professional with a degree or certification in Human Resources or related field and relevant experience in HR and risk management roles in California, to join our team as Director of Human Resources & Risk Management.
*Job Purpose: *The Director of Human Resources & Risk Management will be responsible for implementing and updating HR policies, managing recruitment processes, supporting employee relations and performance management processes, ensuring compliance with local, state, and federal regulations, and identifying, analyzing, and mitigating potential risks that could impact our operations.
*Reports to:* President/Director *Direct Reports:* Office Manager/HR Coordinator *Essential Functions:* Policy Implementation and Compliance: • Implement, update, and enforce HR policies and procedures to ensure compliance with federal, state, and local regulations, labor laws, industry regulations, and organizational needs Recruitment and Onboarding: • Oversee the recruitment and selection process to attract, hire and retain qualified employees, including developing recruitment strategies, collaborating with hiring managers to define job requirements and create compelling job descriptions, posting job openings, screening candidates, conducting interviews, checking references, extending job offers, onboarding new employees, and tracking the process Employee Relations: • Provide guidance on HR policies, procedures, and best practices • Manage and resolve employee relations issues with sensitivity, fairness, and consistency, including addressing conflicts, conducting investigations, and fostering a culture of open communication • Collaborate with department managers and Controller to monitor time keeping, vacation schedules and payroll; track all leaves of absence and workplace incidents • Maintain personnel records Performance Management: • Support performance management processes, including performance reviews, investigations, corrective actions, performance improvement plans, and investigatory and disciplinary meetings; prepare detailed reports/ memoranda Training and Development: • Identify training needs, coordinate training programs, ensure required trainings are timely provided and track compliance Risk Management: • Identify and assess potential risks associated with various organizational activities and projects • Collaborate with department heads to identify and understand specific risks within their areas and develop tailored risk management plans • Design and implement risk mitigation strategies and stay informed about industry best practices and emerging trends in risk management • Conduct regular risk assessments to evaluate the effectiveness of existing risk mitigation measures and monitor external factors that could impact the organization's risk profile • Develop and deliver training programs to educate staff on risk management practices ▪ Travel by air and working nights, early mornings and/or weekends may be required ▪ Must be able to pass a background check ▪ Other duties as assigned *Essential Physical Requirements:* • Ability to sit or stand for extended periods of time during meetings or while working at a desk • Use of hands and fingers for typing, writing and other office tasks • Visual acuity required to read documents, use computers and conduct presentations • Ability to hear and participate in meetings and conversations • Working in an office environment with multiple dogs *Qualifications:* • 18+ years of age • Valid driver’s license and insurable • Bachelor's degree in Human Resources, Business Administration, or a related field • Professional certification in Human Resources (e.
g.
, PHRca, PHR, SPHR, SHRM-CP, or SHRM-SCP) • Minimum 5 years of HR experience, preferably in a non-profit or similar setting • Proven experience in Risk Management, preferably in a non-profit or similar setting • Strong knowledge of California employment laws and regulations and OSHA safety standards • Strong analytical skills with the ability to identify and assess potential risks • Experience with labor relations and collective bargaining agreements preferred • Excellent communication, interpersonal and conflict resolution skills • Excellent organizational and time management abilities • Articulate with strong written and verbal communication skills • Ability to think strategically and implement effective solutions • Detail oriented with a focus on accuracy and compliance • Proficient in Microsoft 365 (Outlook, Excel, Word), SharePoint and HR/ payroll software such as Paylocity • Experience with CRM database management programs such as Salesforce preferred *How to Apply:* Interested candidates should submit their resume and cover letter via e-mail to *Debra L.
Grossman, Director of Legal Affairs* at *DLGrossman@guidedogsofamerica.
org* by *March 1, 2024.
* _Note_: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
Job Type: Full-time Pay: $90,000.
00 - $105,000.
00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Retirement plan * Vision insurance Education: * Bachelor's (Required) Experience: * Human resources management: 5 years (Required) License/Certification: * SHRM Certified Professional (Preferred) Work Location: In person