*POSITION OBJECTIVE*
We are looking for a professional, customer service-oriented Multi-Unit General Manager to oversee daily operations for Dirty Dough in the Stevenson Ranch area.
Looking for that amazing leader that can be flexible in their schedule, has the ability to work shifts into evening, may have closing shifts.
As the Manager, you will work in and supervise all operational and organizational standards of the store.
Your duties will include undertaking management tasks, monitoring inventory levels, and making sure that all operations are running smoothly.
The ideal candidate must be able to improve customer satisfaction and meet with the team to set sales goals, in addition to being an excellent communicator.
The Manager should also demonstrate outstanding leadership and interpersonal skills.
Responsibilities:
* Deliver excellent service to ensure high levels of customer satisfaction.
* Motivate the store team to meet sales objectives by training and mentoring staff.
* Create business strategies to attract new customers, expand store traffic, and enhance profitability.
* Hire, train, and oversee all staff.
* Responsibility for the financial performance and management of each store’s P&L.
* Respond to customer complaints and concerns in a professional, timely manner.
* Ensure store compliance with health and safety regulations.
* Make sure that quality is being met for every single batch of cookies that is made.
* Serve Fresh cookies all day long, limit waste
* Oversee production and baking at the store.
* Monitor inventory levels and order new items.
* Communicate and work well with the owners.
* Follow and implement processes and directives.
* Monitor daily operations and organize a plan for improvements.
Job Type: Full-time
Pay: $17.
50 - $22.
00 per hour
Expected hours: 40 per week
Benefits:
* Paid time off
Experience level:
* 3 years
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person