Position Summary:
Supervises total catering operations in one unit.
This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness and organization of the catering department.
The Catering Supervisor works with outside customers and directly communicates with guests daily.
As the Catering Supervisor you will supervise the preparation, presentation and service of our great food.
The catering supervisor interacts closely with catering and retail employees as well as the restaurant managers.
Job Tasks and Responsibilities:
Accepts and modifies orders over the phone using POS
Enters online orders into POS
Resolves guest concerns with Manager approval
Assigns deliveries to catering employees
Begins and completes baking/food preparation
Assembles catering food in baskets, trays and bowls
Makes deliveries by vehicle and/or by foot
Responsible for breakfast and lunch preparation
Responsible for clean up duties
Empties trash as required
Responsible for distributing catering tips daily
Executes Catering Sales Initiatives as necessary, including but not limited to:
oDaily customer call backs
oMenu drops
oCommunity event coordination and execution
oMenu presentations and food tastings
oIdentifying sales leads through active territory canvassing; ie: cold calling
Secondary Functions; Expo Duties, Cashier, Dishwasher, Line Cook
See Expo, Dishwasher, Line Cook and Cashier job descriptions Highlighted tasks include:
Maintain abundant FOH displays and condiment stations
Check bathrooms
Bus tables
Prepare food to spec and order request
Responsible for maintaining accurate cash flow and integrity of financial transactions
Prepare and organize food for delivery to guest
Job Specifications and Requirements:
High School diploma or equivalent or in process of completing same
Must be able to complete CBC driver training, pass a MVR according to CBC standards and maintain a valid drivers license with insurance
State Foodhandler card/ServSafe certification as applicable
Preferably a minimum of 3 months work experience in a guest service capacity.
Restaurant or retail environment preferred
Proficient in MS Office environment and POS systems
Possess strong guest service and communication skills.
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Must be able to read, write and speak English
Must be proficient in basic math skills (addition, subtraction, multiplication, division)
We are an Equal Opportunity/E-Verify Employer.
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