Are you customer service driven, can communicate effectively and have a keen eye for detail? Do you like to problem solve and have a desire to help people?
U.
S.
Legal Support seeks a Client Support Specialist that pays a great attention to detail, communicates effectively, and has excellent problem solving skills.
Client Support Specialist duties include interacting with clients via e-mail and over the phone to help resolve issues.
If you possess these qualities, consider joining our legal service team in remote role in California working in PST!
Client Support Specialist job functions:
Investigate and research problems thereby ensuring proper corrective action is taken
Quickly address client and sales partner inquires and resolve any issues to final resolution
Set-up new client accounts via the company portal
Direct, coach, and prepare new clients to use portal features
Perform transcript/video status checks
Field incoming inquiries from clients around price quotes for jobs which have already been performed
Express genuine interest and retain knowledge of the type of legal services offered
Perks and Benefits
We provide our Client Support Specialist with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Client Support Specialist will work from home and will receive training and equipment.
Requirements
All you need to be a Client Support Specialist is 3 years or more as a customer service or solutions specialist.
A high school diploma or equivalent is required.
Prior administrative/office experience a plus!
Apply Today!
Discover why we recently earned the Happiest Employee Award two years in a row at https://www.
comparably.
com/companies/u-s-legal-support
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