**To apply: Submit your resume or respond to this email with your experience.
IMPORTANT:
******MAKE SURE TO PROVIDE A PHONE NUMBER WHERE YOU CAN BE CONTACTED******
Are you a highly motivated, bilingual professional looking to excel in the dynamic world of commercial janitorial services? Join our team in Los Angeles County and be a part of our exciting journey as we grow dramatically.
We are an established industry leader, offering excellent opportunities for career growth, competitive bonuses, and commissions for new account acquisition.
Responsibilities:
As a Bilingual Account Manager, you will play a pivotal role in ensuring client satisfaction, maintaining high-quality services, and expanding our client base.
Your responsibilities will include:
Client Communication:
Maintain open and effective communication with clients to understand their specific needs and expectations.
Address any concerns promptly and professionally.
Supervision:
Manage and coordinate the cleaning staff assigned to each account, ensuring they deliver consistently exceptional service.
Problem-Solving:
Quickly address and resolve any issues or concerns that may arise, demonstrating your ability to troubleshoot effectively.
Job Walks:
Conduct regular on-site inspections (job walks) to ensure our team meets the highest standards of cleanliness and professionalism.
Quality Control:
Implement and maintain quality control checks to guarantee the consistent delivery of our top-notch services.
Account Acquisition:
Actively seek out and identify potential new clients and opportunities to expand our client portfolio.
Prepare and present proposals to prospective clients.
Market Research:
Stay informed about industry trends, competitors, and market conditions to adapt strategies for successful account acquisition.
Client Database Management:
Maintain accurate and up-to-date client records, ensuring all communications and interactions are properly documented.
Client Training:
Provide guidance and training to clients on the utilization of our services and address any questions or concerns.
Qualifications:
To excel in this role, you should possess the following qualifications:
- Bilingual in Spanish and English, with exceptional communication skills.
- Proficiency in all Microsoft Office Suites.
- Strong organizational skills with meticulous attention to detail.
- Excellent follow-up skills and the ability to maintain ongoing communication.
- Proven track record in successful account acquisition and business development.
- Experience with customer relationship management (CRM) software is a plus.
Benefits:
• Competitive salary and performance-based bonuses and commissions for new accounts closed, providing strong incentives for your success.
• Exciting opportunities for career growth within the company as we are poised for dramatic expansion.
• Comprehensive training and ongoing support.
• Positive and collaborative work environment.
Join us and be a part of our exciting journey as we grow dramatically, offering exceptional opportunities for your professional development and career advancement.
Submit your resume and a brief cover letter detailing your qualifications and your motivation to be part of our team.
We look forward to welcoming you to our dynamic organization.
**How to Apply:**
Submit your resume or respond to this email with your experience.
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