We are currently seeking a dynamic individual to take on the role of receptionist in our office.
We are looking for a vibrant, motivated, and creative individual with the ability to multitask and who has a strong attention to detail.
This position requires analytical strength and the ability to work as part of a team.
3rd party healthcare knowledge and experience is a plus! Must have a vehicle and be willing to drive if necessary.
*Responsibilities include:*
* Intake of new referrals
* Assigning appropriate providers to each child
* Initial entry of accurate child records in database
* Verifying commercial insurance coverage and benefits
* Collects all necessary documents from families
* Initial request of authorizations for evaluations and services before scheduling
* Re-staffing of cases as needed
* Ensuring that therapist required hours are assigned
* Contacting parents with any case updates
* Provides weekly updates on incoming/staffed referrals
* Outreach for new referrals
* Growth of program
* Other tasks assigned
*Education and/or Work Experience Requirements:*
* Some college required
* Excellent communication and interpersonal skills -- must be confident and assertive
* Extreme attention to detail
* Strong customer service, organization, prioritizing, time management skills
* Knowledge of MS Office -- Outlook, Excel, Word and PowerPoint
* Ability to meet challenging goals and deadlines
*Other Requirements:*
* Bilingual Spanish required
* Must have daily access to reliable transportation
* Must be able to work as part of a team
* Clerical duties, filing, faxing, answering phones, scheduling.
\*\* This is a full-time position in Granada Hills \*\*
Job Type: Full-time
Pay: From $17.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Education:
* Bachelor's (Preferred)
Experience:
* Customer service: 2 years (Preferred)
Language:
* Spanish (Required)
Ability to Relocate:
* San Fernando Valley, CA: Relocate before starting work (Required)
Work Location: In person
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