Guest Service Specialist - Weekend Part-time
Make an impact by providing guest services from residential interactions, to driving and housekeeping.
If you have strong customer service skills and an interest in supporting people suffering from mental health, eating disorders, and addiction in a residential care facility and enjoy helping people, doing a variety of tasks, adding value, and making a difference, then consider the role of a Guest Service Specialist/Residential Concierge at The Meadowglade in Moorpark, CA.
We are hiring for part-time Saturday - Sunday 10:30p - 7:00am
Starting pay is $20 per hour depending upon the experience you bring
Responsibilities:
You will contribute to our mission of helping clients achieve an independent work-life balance through therapy benefiting mind, body, and spirit, meet amazing people from all over, and support their recovery success.
Some of the responsibilities include:
Participating in shift briefing with other staff to review any pertinent tenant information, upcoming appointments, and duties that need to be completed.
Ensuring the home is always neat and tidy.
Housekeeping duties include tidying up, dishes washed several times throughout the day, light laundry, emptying trash cans, floors swept, organizing closets, wiping countertops, etc.
Facilitating activities such as game nights, movie nights, art activities, and nature walks.
Transporting tenants to appointments, outings, and/or shopping trips as necessary.
Remaining in the center of the home so that tenants know where to find you should they need assistance.
Facilitating breakfast by putting out the breakfast foods (muffins, cereal, fruit, etc.
) for the tenants to enjoy.
Providing a high level of customer service for tenants, assisting them with tasks when necessary.
Communicate any facility needs or general issues to the Guest Service Specialist Supervisor.
Complete other duties as assigned by the Guest Service Specialist Supervisor.
Qualifications:
To be a good fit for the Guest Service Specialist/Residential Concierge position, you will have:
Minimum of 1+ years of experience in either customer service, hospitality, or a related position.
A valid California driver’s license and the ability to pass and maintain a clean driving record check (MVR) in accordance with our company standards.
Must be comfortable driving an 11-passenger van for tenant outings, clinic pick-ups/drop-offs, doctor's appointments, etc.
First Aid and CPR certifications, or be willing to obtain them prior to the start date.
A genuine interest in working with the populations we serve.
Strong verbal, written, and active listening communication skills.
Must be able to lift and carry objects (up to 25 lbs.
), such as dishes, laundry, and supplies, climb stairs, and stand or sit for long periods.
Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications.
We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role.
Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.
The Meadowglade, LLC is a rehabilitation center specializing in mental health and eating disorders and fosters an environment of restorative healing.
Our individualized approach to therapy ranges from evidence-based treatment methods like EMDR psychotherapy to creative music and art therapies.
The Meadowglade is part of Centered Health, which operates a diverse network of behavioral health treatment centers ensuring that clients receive individualized comprehensive care in the most appropriate setting.
Our goal is to value the skills each person brings to the team and provide an environment that embraces diversity and rewards imagination and service
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