Description
Hotel June Malibu Outpost is seeking an experienced hospitality candidate for our Front Desk Agent role.
We’re looking for an energetic, innovative individual who wants to work in a guest-centric, results driven environment.
A genuine passion for hospitality and an entrepreneurial spirit is a must.
They will be responsible for delivering excellent experiences to our guests and providing a high quality, inclusive work environment to our staff.
Job Overview
Provide a warm, authentic greeting to all guests according to brand standards
Promptly answer, record, and complete all guests’ requests, phone calls, questions, or concerns
Process arrivals and departures, complete registration paperwork, obtain and post payments, and balance cash banks
Execute check-in process per brand standards
Arrange airport and local transportation through established network of vetted vendors and seeking new best practices
Display a positive and enthusiastic attitude and be a team-player
Provide knowledgeable and comprehensive information about the neighborhood and surrounding areas
Qualifications
Experience in a similar role in a fast-paced hospitality environment preferred
Dependable, detail-oriented and organized
Able to work under pressure and maintain composure at all times
Excellent communication skills - both oral and written
Strong ability to assess a situation, show good judgment and resolve conflicts
Ability to multi-task, solutions-oriented, open minded, and always seeking to improve
Must be willing to work a flexible schedule, including evenings, weekends, holidays, consistent with the needs of the property
Collaborate with Colleagues cross-departmentally
Perform job functions with attention to detail, speed and accuracy
Work cohesively with Colleagues as part of a team
Education
High School degree or equivalent required.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple: There is a right way to do things and anything less just isn't proper.
We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
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