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Nail Salon Receptionist (Porter Ranch)

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Posted : Saturday, March 09, 2024 07:25 PM

We are looking for a Nail Salon Receptionist to act as the first point of contact for customers who visit us or contact us to learn about our beauty services.
You MUST be dependable since the front desk position is usually one person per shift.
Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions.
To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
****Responsibilities**** *Warmly greet clients, walk them to the proper beauty station and inform assigned nail tech of their arrival & service *Book and confirm appointments via phone and email *Process transactions (cash and credit cards) and issue receipts if necessary *Offer a friendly & welcoming environment with clients who are in the waiting area *Welcome walk-ins, answer questions about services and schedule appointments based on availability *Inform clients about new services and discounts *Cross-sell services and products when appropriate (retail) *Update client records with contact and appointment services offered *Keep track of inventory *Maintain a clean environment ****Requirements and skills**** Proven work experience as a Salon Receptionist is not required but must demonstrate excellent customer service Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma or work permit Shifts & schedule will vary We're flexible with schedules but you must be able to work a minimum of 3 days per week; some weekends required.
Please email your resume or contact info to set up an interview.
We're looking to hire immediately.

• Phone : NA

• Location : Chatsworth,CA

• Post ID: 9120342001


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