CSR - Customer Service Representative

*About us* We are professional, agile and fast-paced.
Our work environment includes: * Modern office setting * Food provided We work a 4/10 schedule Monday - Thursday - 10 Hours Days 0700 - 0530 ```Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.
This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.
Responsibilities: - Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries - Analyze customer needs and provide appropriate solutions or recommendations - Conduct outbound calling campaigns to promote products or services - Maintain accurate and detailed customer records through data entry - Demonstrate excellent phone etiquette and professionalism in all interactions - Upsell products or services to customers when appropriate Experience: - Bilingual proficiency in Spanish and English is highly preferred - Previous customer service experience is a plus - Ability to effectively communicate with customers from diverse backgrounds - Strong analytical skills to assess customer needs and provide appropriate solutions - Experience with outbound calling campaigns is a plus - Proficient in data entry and maintaining accurate records If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.
Join our team and be part of an organization that values its employees and provides opportunities for growth and development.
Apply today!``` Job Type: Full-time Pay: $18.
19 - $19.
05 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * On-the-job training * Paid time off * Referral program * Vision insurance Experience level: * 1 year * 2 years Shift: * 10 hour shift * Day shift Weekly day range: * Monday to Friday * No weekends Work setting: * In-person * Office Work Location: In person