Administrative Assistant/Customer Service Representative

``` Customer Service Representative Duties: - Provide exceptional customer service to clients via phone, email, and in-person interactions - Assist customers with inquiries, concerns, and requests in a timely and professional manner - Process orders and ensure accurate entry of customer information into the system - Handle customer complaints and resolve issues promptly and effectively - Maintain a high level of product knowledge to effectively answer customer questions - Perform data entry tasks to update customer records and maintain accurate information - Manage calendars and schedule appointments for team members Qualifications: - Previous experience in a customer service role is preferred - Excellent organizational skills with the ability to prioritize tasks effectively - Strong attention to detail and accuracy in data entry and proofreading - Ability to handle multiple projects simultaneously and meet deadlines - Proficient in using Microsoft Office 365 - Strong communication skills, both written and verbal - Ability to work well in a team environment and collaborate with others - Strong problem-solving skills and ability to think quickly on your feet We offer competitive compensation, including benefits such as: - Health insurance - Vision insurance - Retirement plan options If you are a motivated individual with excellent customer service skills, we would love to hear from you.
Please submit your resume for consideration.
Only qualified candidates will be contacted for an interview.
Note: This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements.
``` Job Type: Full-time Pay: $19.
24 - $25.
00 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Health insurance Schedule: * 8 hour shift Ability to Relocate: * Thousand Oaks, CA 91360: Relocate before starting work (Required) Work Location: In person