*NIGHT DISPATCHER JOB DESCRIPTION*
Town & Country Event Rentals is the most distinctive, elegant and sophisticated event and party rental company in Southern California! Here at Town & Country Event Rentals we are passionate about providing the highest level of knowledge on the latest trends, customer service and products to our clients.
Trust, Commitment and Excellence in Service are the tenants for doing business and shows in our valued client relationships.
Position Title
Night Dispatcher
Position Level:
Individual Contributor
Salary Grade:
Hourly Rate 25.
00 to 27.
00 per hour
FLSA Status/Pay Type
Non-Exempt/Hourly
Full Time / Part Time
Full-Time
Shift
Night/Swing
Schedule:
Night
Direct Reports:
N/A
Department:
Dispatch
Reports To:
Logistics Director
Location
Van Nuys
Duties and Responsibilities
* Serves as a model example of work ethic, safety, and professionalism to coworkers.
* Able to supervise and support a large team of drivers while reinforcing a positive culture
* Check with drivers to ensure lunch compliance is being applicable
* Develop a team of dispatch professionals who are able to prepare and support installation needs
* Able to troubleshoot and communicate to event coordinators and internal clients effectively in a fast pace environment
* Samsara and DOT compliance analyst
* Able to resolve occasional service breakdowns or staff shortages to ensure client’s needs are met
* Oversees and evaluates all activities of the day as it progresses to proactively assess on-time arrival
* Work with Dispatch immediately upon becoming aware of any delays, accidents, or other traffic and transportation situations.
* Provides a customer service approach to communication and interactions with sales people, clients, and coworkers, to ensure professional and quality representation of Town & Country Event Rentals.
* Follow safety procedures to prevent injuries while performing heavy lifting and operating equipment.
This includes using required safety gear (PPE’s) and handling machines and moving parts with caution.
* Ensures compliance with applicable OSHA, federal and/or state laws, regulations, and/or agency rules, standards while on duty, and if operating heavy equipment.
* Advocates and develops a team that adheres to all Safety regulations, Safety First!
* Overtime – will be required to be worked during the busy season and must be approved by your manager prior to being worked.
Position Requirements:
The services provided by Town & Country Event Rentals is seasonal and will result is varying work hours, which at times, will require you to work over-time or may result in slower periods.
While this is a regular full-time (25+ hour) position, you may be asked to work overtime (when approved by your manager) or your hours may be reduced at times.
Over-time must be approved by your manager prior to being worked.
Any reduction in hours will be communicated to you by your manager.
Requests to support other departments will be communicated to you by your manager.
Physical Requirements:
Activity
Rarely
(<5%)
Occasionally
(5% - 19%)
Frequently
(20% - 79%)
Constant
(80% and above)
Mental Acuity
X
Visual Acuity
X
Hearing
X
Oral Communication
X
Written Communication
X
Attendance
X
Walking
X
Climbing Stairs
X
Prolonged Standing
X
Lifting (under 50 lbs.
)
X
Lifting (over 50 lbs.
)
X
Independent Judgement
X
Travel (road, etc.
)
X
Pushing or Pulling
X
Reaching
X
Over-Head Lifting
X
Bending, Kneeling, Squatting
X
Repetitive Motion
X
Job Type: Full-time
Pay: $25.
00 - $27.
00 per hour
Benefits:
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance
Schedule:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Evening shift
* Monday to Friday
* Night shift
* Overnight shift
* Overtime
* Weekends as needed
Application Question(s):
* Do you have any knowledge in D.
O.
T?
Experience:
* Dispatching: 2 years (Required)
Work Location: In person
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