*Full Job Description*
We are a premier medical spa located in Woodland Hills seeking a front desk coordinator and patient concierge to join our practice.
This position will be responsible for checking in and out patients, collecting payment, consulting on final pricing and discounts, discussing aftercare instructions, and sometimes consulting on skin-care products.
Candidates must have superior communication and patient care skills, be highly organized, self-motivated, have the ability to multi-task, detail orientated, dependable, and focused.
We are looking for someone to work full-time with the capability to grow into a leadership position.
We will take special consideration for those with weekend availability.
*Responsibilities include but are not limited to:*
* Answering phone calls
* Patient scheduling and coordination
* Payment collection
* Patient consultations
* Treatment package sales
* Perform skin care consultations
* Educating patients on services and products available
* Maintaining high-level of patient care, professionalism and discretion
* Maintain a clean, organized and stocked workstation
* Maintain and self audit to ensure our standard of care, as well as Board’s law’s and regulations are met and maintained
* Assist with marketing and brand development including products/services development, social media, events and more
* Assist management with inventory, ensuring treatment and retail supplies are in stock as needed
*Qualifications*
* *MUST HAVE* *experience*
* Experience with injectables treatments is a plus, but not required
* If unexperienced, must be a fast learner, and ready to do some self-learning about aesthetics services, Botox, Fillers, Microneedling, etc (training videos and reading material will be provided).
* Friendly and positive attitude.
* Sales experience a plus
Job Type: Full-time
Pay: $20.
00 - $24.
00 per hour
Benefits:
* Employee discount
* Paid time off
Schedule:
* 8 hour shift
* Every weekend
Ability to commute/relocate:
* Woodland Hills, CA 91367: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Are you available to work on Sundays?
Work Location: In person
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