The ideal Customer Service Specialist/ Budtender will be a friendly, outgoing individual who will help our customers understand, select, and purchase our complete offering of cannabis products, including flowers, concentrates, edibles, and topicals.
The ideal Budtender/Customer Service Specialist will not only be extremely knowledgeable regarding the efficacy, effects, aroma, taste, and aesthetic of all in-store products but will also be a friendly, engaging, and compassionate individual.
Reporting to the Retail General Manager, the Budtender/Customer Service Specialist will be an upbeat, energetic presence who appreciates the subtleties and nuances of superior customer service.
Weekends and closing shifts are the only shifts available.
*Responsibilities:*
* Providing excellent customer service to every person who walks through our door
* Building meaningful rapport with all of our customers
* Becoming educated on every brand we carry, including expected effects, benefits, selling points, and more
* They are answering our customers' questions in a friendly, professional, and patient manner.
* Getting to know the customer and their specific needs to help them select the best possible products for their unique needs
* Ringing up customer orders and accepting payment accurately every time
* Educating first-time cannabis consumers about the category and the products in a caring and compassionate manner with strong attention to their tolerance and expectations
* Helping maintain the cleanliness of the store
* Stocking and restocking products as needed
* Following compliance guidelines and regulations
* Answering phone calls as needed and maintaining proper phone etiquette at all times
* Following all retail procedures, including but not limited to check-in, check-out, sales, and more
* Communicating clearly with the store managers and other members of the Traditional team
* Being a positive representation of The Traditional brand at all times
* Arriving on time, in uniform, and meeting grooming standards every shift
* Must be able to stand for 6 hours.
(We need a Budtender to move around the dispensary and be on their feet most of the day.
I will be moving around helping patients.
)
* If considered, must be flexible with schedule and willing to work opening/closings weekends and or holidays
*Qualifications:*
* Previous experience in customer service, sales, or other related fields
* Ability to build rapport with clients and strong service skills
* Ability to prioritize and multitask
* Positive and professional demeanor
* Strong math skills
* Per state law, you must be at least 21 years of age.
* Resident with a current valid State-issued ID or Drivers License
* Provide necessary documentation for employment in the United States
Shift: 10-hour *shift, 4-hour* shift, 8-hour *shift*
Job Type: Part-time
Pay: From $16.
00 per hour
Shift:
* 4 hour shift
* Evening shift
* Night shift
Weekly day range:
* Every weekend
* Weekends only
Ability to commute/relocate:
* North Hollywood, CA 91601: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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