Customer Service Representative

*Job Description* _Cornerstone Photography, a school portrait company in Moorpark, is seeking a receptionist/customer service representative.
The customer service team is responsible for helping parents with their child's school portrait order.
Communication with customers will take place by phone and email.
Excellent communication skills are a must and bilingual is preferred.
This is a perfect job for someone who is well spoken and can correspond professionally in writing using complete sentences along with correct spelling, grammar and punctuation.
Candidate must be comfortable with repetitive tasks, but also enjoy being in a friendly and creative environment.
All necessary training will be provided.
This is a full time job Monday through Friday with 8 hour shifts.
_ *Pre-Screening Question:* _Are you available Monday through Friday 8am to 5pm?_ ```Duties``` - Provide exceptional customer service and support to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Utilize effective communication skills to understand customer needs and provide appropriate solutions - Perform data entry and maintain accurate customer records - Upsell products or services to customers when applicable - Analyze customer interactions to identify opportunities for improvement in service delivery ```Qualifications``` - Fluent in English, both written and verbal - Strong data entry skills with high accuracy and attention to detail - Bilingual in Spanish is a plus - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills and ability to think on your feet - Ability to work well in a team-oriented environment Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Benefits: * On-the-job training Experience level: * 1 year Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person