Customer Service/Scheduler

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests - Upsell products and services to maximize sales opportunities - Communicate effectively and professionally with customers to ensure a positive experience - Analyze customer needs and provide appropriate solutions - Perform data entry and maintain accurate customer records - Conduct outbound calling campaigns to generate leads and promote products - Collaborate with cross-functional teams to resolve customer issues Skills: - Fluent in English (written and verbal communication) - Bilingual in Spanish is a plus - Strong communication skills with the ability to actively listen and empathize with customers - Multilingual abilities are highly valued - Proficient in data entry and computer skills - Ability to analyze customer information and provide personalized solutions - Experience in outbound calling or sales is preferred We offer competitive compensation, comprehensive benefits, and opportunities for career growth.
Join our team of dedicated professionals who are committed to providing exceptional customer service.
Note: Please do not include any contact information such as email or phone number in the job description.
Job Types: Full-time, Part-time Pay: $17.
00 - $20.
00 per hour Experience level: * 1 year Shift: * Day shift Weekly day range: * Monday to Friday * No weekends Work setting: * In-person Work Location: In person