\*\*Call Center Representative\*\* \*\*Duties:\*\* - Answer incoming calls from customers and provide assistance or direct them to the appropriate department - Respond to customer inquiries and resolve any issues or complaints in a professional and timely manner - Perform data entry tasks accurately and efficiently - Utilize medical office knowledge to handle calls related to medical terminology and procedures - Communicate effectively with customers, colleagues, and other departments - Analyze customer needs and provide appropriate solutions or recommendations - Provide excellent customer service and ensure customer satisfaction \*\*Skills:\*\* - Fluent in English, both written and verbal - Proficient in data entry with high accuracy - Knowledge of medical office operations and terminology is a plus - Bilingual abilities, especially in Spanish, are highly desirable - Strong analytical skills to assess customer needs and provide appropriate solutions - Excellent customer service skills with the ability to communicate effectively - Multilingual capabilities are a plus Join our team as a Call Center Representative and be part of a dynamic and fast-paced environment.
As a representative, you will play a crucial role in providing exceptional customer service and ensuring customer satisfaction.
This is an opportunity to utilize your skills in data entry, medical office knowledge, and customer service to make a positive impact on our customers' experience.
We offer competitive compensation, comprehensive benefits package, including medical insurance, paid time off, and opportunities for career growth.
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Please note that only candidates who meet the qualifications will be contacted for further consideration.
Thank you for your interest in joining our team as a Call Center Representative.
Job Type: Full-time
Pay: $18.
00 - $23.
00 per hour
Expected hours: 40 per week
Benefits:
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
Whatsapp
