Customer Service Representative

*About us* Doctors Business Network Inc is a small business in Agoura Hills, CA.
We are professional, agile and our goal is to Seeking a person who wants to grow with a company.
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Our work environment includes: * Modern office setting * Food provided Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a full-time position.
Duties: - Communicate effectively with customers in English and Spanish to assist with inquiries, resolve issues, and provide product information - Handle inbound and outbound calls in a professional and courteous manner - Analyze customer needs and recommend appropriate products or services - Process orders, returns, and exchanges accurately and efficiently - Perform data entry tasks to update customer information in the system - Upsell products or services to maximize sales opportunities Experience: - Previous experience in customer service or sales is preferred - Bilingual proficiency in English and Spanish is required - Strong communication skills, both verbal and written - Ability to analyze customer needs and provide appropriate solutions - Proficient in data entry and computer skills Benefits: - Competitive salary - Health insurance options - Paid time off - Retirement savings plan If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Type: Full-time Pay: From $20.
00 per hour Expected hours: 40 per week Benefits: * Paid time off * Paid training Experience level: * 2 years Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person