*Illumination Dynamics*, *Inc.
(ID),* is a supplier of Conventional, Automated and Theatrical Lighting equipment, Trucks and Generators to the Motion Picture, Television, Sports Broadcast, Entertainment and Corporate industries with offices in California and North Carolina.
We seek someone who excels at _Building Client Relationships_, thrives in an environment of _details and multi-tasking_.
To flourish in this role, you must possess _superior networking and relationship-building skills_ as interaction with potential and existing clients is critical for success.
The Client Contact position is responsible for generating business by proactively building new client relationships while maintaining our existing client base.
Along with negotiating deals within established guidelines, fielding customer calls, providing quotes, and sourcing equipment.
The right candidate will possess experience and understanding of Automated and Theatrical Lighting Rental Equipment and the Entertainment and Television industries as they relate to ID’s business.
*Fundamental areas of responsibilities for this full-time role include:*
* Generate business by proactively establishing new customer relationships while maintaining existing client base.
* Process and oversee all aspects of customer orders.
Negotiating package within established guidelines
* Proactively identify additional client needs
* Plan and coordinate the day-to-day functions of rentals, which include customer service, job and transportation scheduling and coordinating current and future rentals with supervisors and co-workers.
* Working knowledge of purchase vs.
sub-rental functions
* Review and maintain rental inventory and late rental report accuracy.
*To be considered you must possess the following skills and knowledge:*
* Knowledge of rental equipment terminology and application as it applies to the Automated, Theatrical and Conventional lighting industry.
* Knowledge of customer service standards and procedures
* Knowledge of organizational structure, workflow, and rental procedures
* Excellent interpersonal and communication skills in person, on the telephone and in writing
* Exceptional customer service skills with a keen sense of urgency
* Strong negotiation skills and good business sense
* Able to work with a high degree of independent judgment.
* Knowledge of sub-rental supply sources
*ID* is committed to providing high quality equipment and customer service, always operating with professionalism and integrity while meeting the exacting requirements of our customers in production.
If you are an individual that would like to collaborate with a talented team of people, be able to bring creativity and expertise, with commitment to strengthen and grow the company, we are looking for you!
Job Type: Full-time
Pay: $26.
00 - $30.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Application Question(s):
* How many years of Lighting or industry experience do you have?
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 2 years (Preferred)
* Lighting or Industry: 2 years (Required)
Work Location: In person
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