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Insurance Customer Service Representative

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Posted : Tuesday, September 03, 2024 12:54 PM

Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team.
We are currently seeking to fulfill a full-time position.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Responsibilities Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provide exceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Property & Casualty insurance license is required.
Ability to tactfully handle stressful and difficult situations.

• Phone : NA

• Location : 175 E Wilbur Rd, Thousand Oaks, CA

• Post ID: 9003948845


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