Are you a warm and welcoming individual with a passion for providing exceptional customer service? Do you thrive in environments that prioritizes teamwork and collaboration? If so, we invite you to join our team at The Physical Therapy Collaborative as a Front Desk Receptionist.
*About Us: *At The Physical Therapy Collaborative, we are dedicated to helping individuals regain their mobility, strength, and overall well-being through personalized physical therapy services.
Our clinic stands as a beacon of healing, where authenticity, benevolence, collaboration, diversity, and inclusion are not just values, but the foundation of our daily operations.
*Position Overview: *As a Front Desk Receptionist, you will play a vital role in creating a positive first impression for our clients.
You'll be the welcoming face and voice of our clinic, ensuring that everyone who walks through our doors feels valued and cared for.
Your genuine warmth, strong communication skills, and commitment to our values will set the tone for the entire patient experience.
*Responsibilities:*
* Greet and welcome patients and visitors with a friendly demeanor.
* Schedule appointments and manage the clinic's appointment calendar.
* Verify insurance and review benefits with patients
* Answer incoming phone calls, address inquiries, and provide information.
* Assist patients with check-in and check-out processes.
* Maintain organized and accurate patient records.
* Collaborate with our therapy team to ensure a smooth patient flow.
* Uphold the clinic's commitment to diversity and inclusion in all interactions.
* Other duties as assigned
*Qualifications:*
* Excellent interpersonal and communication skills.
* Strong organizational abilities and attention to detail.
* Empathetic and patient-centered approach to customer service.
* Ability to multitask and handle a fast-paced environment.
* Proficiency in using computer systems and office software.
* Commitment to promoting diversity and inclusion.
* Previous experience in a customer-facing role, preferably in a healthcare or service setting is a plus.
*What We Offer:*
* A welcoming and inclusive work environment that values your contributions.
* Opportunities for professional growth and development.
* Competitive compensation and benefits package.
* The chance to make a meaningful impact on people's lives every day.
* A team dedicated to collaboration and creating a positive workplace culture.
*How to Apply: *Please submit your resume and a brief cover letter detailing your relevant experience and your alignment with our values.
Join us in making a difference through compassionate care and exceptional service.
Apply now and become a valued member of The Physical Therapy Collaborative family.
_The Physical Therapy Collaborative is an equal opportunity employer.
We encourage applications from candidates of all backgrounds and experiences.
_
Job Types: Part-time, Full-time
Pay: $17.
00 - $21.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday
Ability to commute/relocate:
* Sherman Oaks, CA 91423: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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