Office Administrator Summer Camp

_*\*\*Important: We are a DAY CAMP.
We DO NOT provide housing/accommodations.
This is a seasonal position.
*_ The *HQ Coordinator (HQC) is in essence, the Manager of the Camp Office.
* They create a warm, welcoming atmosphere in the Camp Office, communicate with respect and clarity, answer phones, respond to emails, help with registration, make copies, and keep the camp office tidy & organized.
They should excel at warm, professional customer service.
They need a strong attention to detail.
HQC interacts with families to navigate late arrivals and early pick-ups.
​ *The HQC provides basic first aid and emotional support to injured and sick campers.
*These responsibilities are limited to applying bandages, cleaning wounds, providing basic treatment (ice packs, elevate limb, locating medicine provided by family, etc.
) , assessing the severity of an injury, and helping a camper deal with the emotions that accompany injuries and illnesses.
​ The HQC also manages digital media on the camp laptop*: uploads camp photos, videos, and digital projects* in a timely manner to be sent to the Executive Director for sharing with families.
​ The HQ coordinator must have super-*strong communication and organizational skills*, be adept at systems, checklists, and coordinating with team members to cover every little detail.
​ *An HQ coordinator must be:* * Highly organized * Strong attention to detail * Tech savvy and a fast learner * Provide clear and kind customer service * A planner- able to keep track of many things! * Strong written communication skills (for emails to families) * Calm and collected while problem solving * At least 23 years of age All of our Leadership Team roles have specific tasks and responsibilities, but there are a few common *TLC traits we are looking for* across the board: * coaching leadership skills * mindful communication skills * respectful behavioral management * intentional time management * guru of patience * flexibility champ * commitment to joy + silliness * leads with their heart *Main Responsibilities:* * Under the guidance of Executive Director and Site Director, oversee the management of the camp office * Proactive, Warm, and Courteous Family Relations, instilling trust, modeling “above and beyond” expectations, and confidence that our staff “see” their kid * Keep Office Organized with clear systems, color-coding, labels, and regular sorting and updating throughout the summer * Maintain flexibility, critical thinking, and good judgment when assessing the day’s to-dos, delegating and shuffling to re-prioritize as needed * Respond to camp office calls and emails in a timely manner with warmth and professionalism * Support families with basic registration support * Provide camp administrative support including printing, copying, labeling, and sorting * Consistent and proactive communication with Site Director of important calls and emails that come in * Oversee organization, security, and care for the Team Clipboards, Tech Check-Out, First Aid station, and other stations based in the Camp Office * Provide appropriate, thorough First Aid care to campers and staff, as needed, according to First Aid training * Oversee digital media including uploading camp photos, videos, and digital projects, sort and delete as needed, according to provided Digital Media training * Help coach and support Guides-in-Training and Robot campers that may assist in the Camp Office with special projects (in conjunction with the Teen Program Coordinator) \*this is not inclusive of all responsibilities.
There are a number of other specific tasks that will be outlined in more detail during training.
​ *HQ Coordinator regular hours are 7:35am-3:20pm (Mondays 7:05am)* *$22/hour* *Essential Details:* * Seasonal position * TLC Training ( Early May dates TBD) * WeHo Campus: June 17-July 26 (July 1-5 OFF) * Valley: June 17- Aug 9 (may have July 1-5 OFF ) * Optional Bonus Weeks: June 10-14 + August 12-16 * New Staff Orientation: May 29th (evening) * WeHo Staff Training & Set-Up : June 1, June 8, + June 15 * *OR* * Valley Staff Training & Set-Up: June 1, June 2, + June 13/14 * Minimal additional times for camp set-up + clean-up * Optional additional hours for Extended Care * Options to work future Spring/Winter camps *Camp Wildfolk Mission:* Guide and uplift a community of authentic, empowered 21st Century Leaders -inspiring their imagination, cultivating resilience through the development of a growth mindset, and nurturing their WILD spirit & WILD hearts.
*To Apply, please complete the Application: *https://docs.
google.
com/forms/d/1JlrX-dSk3n2bAok-ivF7E2DG4xxwUH-agCeRiIaHfZo/edit To read more about positions, visit our website: *www.
campwildfolk.
com/jobs* Job Types: Full-time, Temporary Pay: $22.
00 per hour Schedule: * Day shift * Monday to Friday Education: * High school or equivalent (Required) Experience: * Childcare: 1 year (Required) Ability to Commute: * Valley Village, CA 91607 (Required) Work Location: In person