Overview
Position overview:
You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” 10 years in a row! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.
The Quality Assurance Technician will play a critical role in being responsible for the activities involved in assuring the quality of all raw materials, intermediates and finished products.
The Technician will be proficient in the QA Floor Technician role and have limited Lab Technician responsibility (up to 20%).
You’ll thrive in this position if you are:
Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables and performing all job functions safely while following instructions.
Exhaustively meticulous: you have an unrelenting attention to detail, leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and work extended hours if necessary.
A team player: while you’re a capable self-manager, you thrive when you’re part of a team and don’t mind getting your hands dirty on your own if needed.
Responsibilities
Here’s what you’ll get to do:
The essential functions include, but are not limited to the following:
Inspects and evaluates raw materials, packaging materials, intermediate ingredients and finished product to meet company food safety, quality and service objectives
Adheres to specifications and work instructions as well as provides input for improvements
Reviews PQG [product quality guarantee] paperwork for conformity to specifications
Conducts GMP inspections
Conducts pre-operational inspections
Conducts on-shift product review evaluations
Reports on quality and food safety non-conformances; escalates issues to the QA Supervisor and/or QA Manager in a timely manner
Initiates and administers quality and food safety holds
Attends and participates in all appropriate meetings (i.
e.
Quality Huddles, shift handovers, staff meetings, training, etc.
)
Interacts professionally with all other departments (production, receiving, shipping, sanitation, safety and maintenance)
Follows all safety procedures in accordance with company requirements and OSHA
Assist with new hire onboarding
Works on other duties that may be assigned by the QA Supervisor or QA Manager
Lab Technician duties:
Responsible for the inspection and microbiological testing of incoming raw materials, intermediate ingredients and finished product following the respective sampling protocol.
Performs gluten-free/allergen testing
Participates in proficiency testing
Qualifications
What we require:
Minimum 6 months previous laboratory experience.
Must be available to work 1st shift (9:00am - 5:30pm)
Knowledge of basic micro techniques (aseptic sampling, dilutions, plating).
Good communication skills and ability to read, write and speak English.
General Computer Skills (Microsoft Word, Excel, Access).
Ability to make laboratory math calculations like concentrations, titrations, etc.
Must be able to work overtime on weekdays and weekends.
What we prefer:
Experience in Quality Assurance in a food manufacturing environment.
Bilingual in English/Spanish.
Bachelor’s Degree in Biology, Microbiology, or related science.
About the Company
Our state-of-the-art The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mountain, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.
The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated.
Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.
3 billion public company with more than 300 casual dining restaurants.
We offer a people-centered culture and are committed to creating an inclusive workplace for all.
We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences, and encourage individuals from underrepresented backgrounds to apply.
#SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities.
Compensation Range
$21.
00 - $24.
00
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