Credit and Collections Specialist

SUMMARY OBJECTIVE OF THE JOB: The Credit and Collections Specialist collects, manages, and provides resolution of outstanding invoices from past-due accounts.
This person interacts with customers and sales support.
Works on accounts receivable aging and reconciling accounts.
In addition, the Credit and Collections Specialist analyzes and processes credit memos, special bills, and internal offsets – adjustments.
Prepares detailed collections reports and cash collection forecasts monthly.
JOB DUTIES AND RESPONSIBILITIES: Collects and maintains accurate credit information.
Reviews and verifies overdue accounts.
Assign credit terms and limits to new and existing customers Research, resolve, and collect customer claims/chargebacks in conjunction with customer service Work with the sales workforce to verify customer creditworthiness and history Make credit hold decisions and take all appropriate actions to obtain payments, and/or to minimize bad debt, while maintaining a productive and mutually satisfactory relationship with the customer by conducting the following: Actively engage in collection efforts on past-due balances Negotiate payment arrangements Review, approve and release orders with various hold issues Assist customers with questions on the accuracy of invoices and balances Evaluates and suggests the creditworthiness of prospects and customers to decrease financial risk to the organization.
Work with customer service and operations to ensure timely processing of credit memos and returns and other customer requirements Perform various regular department tasks as assigned, including but not limited to month-end close, audits, and reporting.
Process applications for new customers Update or change processes for collections and credit approval process Prepare and process daily receipts deposits Perform other duties as related to the job function as required JOB QUALIFICATION REQUIREMENTS/COMPETENCIES: BS Degree in Finance, Accounting, or equivalent will be a plus.
1-2 Years experience (Entry level, New graduates are welcome to apply) Qualified candidates should be able to demonstrate knowledge of different collection techniques that can be used to collect from small, medium, and large companies.
Must be proficient with Excel, Word, and Microsoft Office.
Knowledgeable with Salesforce preferred, but not required.
SUPERVISORY REQUIREMENTS: (Select one of the following, or add additional information) No Supervisory qualifications are required for this position.
PHYSICAL REQUIREMENTS: A normal amount of sitting and standing, average mobility to move around an office, and ability to conduct a normal amount of work on a computer.
SALARY At NMB, the pay band for this role is between $43,456.
00 and $65,184.
00 annually, and your base pay will depend on your skills, qualifications, experience, and location.
The base pay is a part of our total compensation package and is determined within a range of the pay band process.
This offers you the opportunity to progress as you continue to grow and develop your career at NMB.
BENEFITS 401(K) Safe Harbor Medical Insurance Dental Insurance Vision Insurance Life Insurance & AD&D Healthcare & Dependent Care Spending Accounts Short-Term Disability Long-Term Disability Employee Assistance Program Sick Leave Benefits Paid Vacation Paid Holidays Tuition Reimbursement SCHEDULE NMB offers flexible work schedules to create a better work/life balance.
WORK AUTHORIZATION (REQUIRED) Applicants must be legally authorized to work for any employer in the United States.
Verification of employment eligibility will be required at the time of hire.
Visa sponsorship is not available for this position.
DISCLAIMER Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time.
The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time.
The above lists all of the essential functions, education, knowledge, skills and abilities required for this job.
These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors – at a minimum.