Project Management Coordinator

Position Summary: As Project Management Coordinator, you are an integral part of the customer journey.
You assist Project Managers with moving the customer from sale to delivery/installation.
Your duties include administrative tasks that happen behind the scenes between the customer, sales associate, and operations team.
Essential Job Duties  Communicate with manufacturers and distributors to get lead times/ETA’s on products.
Document all communication in notes and notify sales associate of any substantial issues  Submit order requests.
Requests are submitted to purchasing by the EOD of job readiness confirmation.
If the job includes product that is discontinued, closeout, red tag, or less than 5 in inventory assign the product to the order.
 Handle purchase order cancellations confirming with Purchasing the item is returnable.
If not, contact sales associate to convey situation with customer  Check receipt status on orders.
Constantly check receipt status of jobs.
Follow up with Will Call that order has been picked up or delivered to customer.
Check items received on received report emailed each morning.
Document all communication in notes and notify sales associate of any substantial issues  Submit deliver/installation worksheet to delivery team.
Coordinate with third party installer to ensure proper timing of delivery  Check each morning that scheduled jobs are loaded on delivery trucks  Send out satisfaction survey.
Survey is sent via email and results shared with sales associate and Vice President of Sales  Report all returns to returns department.
All notes in are recorded in RPS Job Type: Full-time Pay: Up to $26.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Ability to Relocate: * Simi Valley, CA 93065: Relocate before starting work (Required) Work Location: In person