Welcome Baby Clinical Supervisor

Employment Status: Full Time (72-80 Hours Per Pay Period) Job Category: Administrative & Professional Salary Range (DOE): $70,000-100,000 JOB SUMMARY: The Clinical Supervisor is responsible for day-to-day oversight of Welcome Baby staff.
They will supervise Parent Coach Supervisors and Registered Nurses and ensure the team members are properly trained and receive Reflective Supervision.
This includes ensuring that each staff receive one hour of individual Reflective Supervision per week (4 per month) and 4 hours of Group Reflective Supervision per month (two 2-hour sessions).
They will also provide overall accountability for the program.
EXPERIENCE/QUALIFICATIONS: Experience with providing client-centered services and continuous assessment of staff skills to identify areas that need special attention.
At least five years of experience working in maternal and child health preferred.
Ability to oversee preparation of team members through training, direct supervision, chart review and weekly case review.
Ability to conduct a strength-based family assessment across a broad spectrum of areas using a validated, standardized tool administered in the prescribed manner.
Ability to function as a member of an interdisciplinary team within Welcome Baby and other departments.
Ability to promote bonding and attachment between infant-primary caregiver.
Ability to assess families across a broad spectrum of areas, recognizing professional boundaries and the need for consultation from other disciplines.
Experience working with families from diverse ages, cultural and ethnic backgrounds.
Empathy, warmth, and the ability to establish ongoing supportive relationships with an ethnically diverse population.
Knowledgeable about local community resources and able to refer families to appropriate agencies.
Knowledge of normal fetal, infant, and toddler development; prenatal and child health requirements and early childhood education best practices.
Familiarity with the effects of domestic violence and parental alcohol and/or other drug abuse on family health, parenting, and general functioning.
Familiarity with the effects of perinatal depression on child development, parenting, and general functioning.
Skill in organizing and maintaining accurate records.
Skill in writing to articulate concepts and ideas in notes and reports.
Bilingual preferred, with the ability to communicate in the language(s) represented in the community to be served.
Willingness to work a flexible dayshift schedule that includes some weekends and holidays.
EDUCATION: Education as a Licensed Clinical Social Worker, Licensed Developmental Psychologist or Licensed Marriage and Family Therapist.
LICENSURES/CERTIFICATION: Licensed Clinical Social Worker, Licensed Developmental Psychologist or Licensed Marriage and Family Therapist or will complete licensure within six months of hire.
Certified Lactation Educator (CLE) or certified lactation counselor (CLC) at a minimum; or certification must be completed within six months of hire; alternately staff may be certified lactation consultant (CLC) or international board-certified lactation consultant (IBCLC/RLC).
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment.
Maintain California Driver's License and automobile insurance.
MUST HAVES: At least two years of experience providing Reflective Supervision.
At least two years of experience in maternal and child home visitation.
At least two years of administrative experience as a supervisor.
All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due.
Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.
DUTIES AND RESPONSIBILITIES ( These are the essential job functions for this position.
The essential functions of this job include, but may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others) : Ensures the quality of the program by overseeing services provided through periodic shadowing of home visits and conducting regular chart reviews.
Mentors and assists with ongoing training of employees to ensure that they are modeling empathy and providing holistic and strength-based services.
Assists with and provides ongoing staff development related to the issues and needs of clients such as maternal and infant health, breastfeeding, parenting, attachment, home safety, family planning and child development.
Works closely with Program Director to implement documentation, training, procedures, policies and protocols.
Supports and trains staff on identifying client strengths, needs, barriers and risks and identifies community resources for families in need.
Explores and identifies new referrals and resources for clients.
Provides Reflective Supervision for individual staff on a weekly basis and a biweekly group basis for all home visitation staff.
Adheres to all program guidelines, policies and protocols and actively works toward achieving the goals of the program.
Tracks client enrollment and forecasts upcoming visits in order to assign cases and monitor visits for each Parent Coach and Welcome Baby Nurse in a fair and equitable manner.
Provides consultation to all program staff on high-risk clinical issues such as mental illness, developmental delays, child abuse and family violence to ensure that the needed support and follow-up is provided.
Conducts ongoing team building activities to enhance employee relations and teamwork.
Participate in periodic Peer to Peer workshops, webinars and conference calls, and Welcome Baby and Home visitation regional meetings.
Attend and complete all trainings, including successful completion of CLE training within 6 months of hire and Welcome Baby Training required for Clinical Supervisor within one year of hire.
Maintains confidentiality of client records/information.
The following job accountabilities are not unique to this particular job but are common to all jobs at VPH: Complies with VPH policies and procedures on customer satisfaction and service excellence.
Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.
Conducts self in a professional, respectful and courteous manner during all interactions.
Works effectively and collaboratively with others toward common goals.
Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.
Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.
Participates in operational aspects of the department and maintains/participates in performance improvement activities within the department.
Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).
Demonstrates knowledge of and follows safety practices.
Understands the importance of safety, including patient safety in the workplace.
Maintains a safe environment for self and others.
Actively participates in the Patient Safety Program, including event reporting.
Identifies sentinel events/near misses and responds per defined organization processes.
Participates in education activities and process implementation.
Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.
The above statements reflect the essential functions considered necessary to describe the principal content of the job.
They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.
WORK ENVIRONMENT: Documentation and/or administrative duties to be conducted primarily inside a building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
Shadowing of home visits conducted in the client's home located in the San Fernando Valley.
Fast and continuous work pace with variable workload.
Frequent contact with staff and public under a variety of circumstances.
Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.
Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
Handles emergency/crisis situations in accordance with Hospital policy.
Answers phones or pages.
Travel to home visits is required.
Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.
PHYSICAL DEMANDS: Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time Clerical/Administrative Patient Care Frequent sitting and standing/walking with frequent position change.
Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
Occasional/intermittent reaching at or above shoulder level.
Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
Salary Range: $70,000-$100,000