Job Description
Offer top notch customer service to our customers.
We are a very family orientated culture and support each other.
This role is our entry level role in our company and there is a lot to learn and also a lot to grow into.
This is the foundation of a career not a job.
INCOME - There is an hourly range of pay, but you can 2x thatby beingfocused on the bonus and commission opportunities.
Please click the link below to see what our employees have to say.
https://www.
youtube.
com/watch?v=CV1l8ra2f80
Salary: $30000.
00 - $50000.
00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
Solicits for new business via telephone, networking, and other lead sources.
Process customer policy change requests.
Handle all incoming claim calls from customers.
Develop new Financial Services opportunities.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Provideexceptional customer service.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
A Property & Casualty license is preferred but will train good individual.
Professional phone etiquette.
Career minded vision.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Bilingual, fluent in both English and Spanish is beneficial.
Company Description
Serving insurance in the Antelope Valley, Los Angeles, Kern & Ventura County and surrounding areas.
We value our client relationships and look forward to continued success.
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