Customer Service Support Clerk

PURPOSE: To provide a wide range of administrative assistance to the Account Managers, thus enabling the Account Managers to focus on high-level care and attention to their customers.
Lots of room for advancement and income improvement.
Very intense and demanding work environment.
Requires a lot of technical knowhow and skill you will learn on the job.
No experience required, but please be smart and enjoy learning.
We will train.
RESPONSIBILITIES: · Interface with customers as needed · Price quotes and order entry · Assemble project files · Reserve fabric, motors and electronics · Interface with Production as needed and instructed by Account Manager · Process Orders to Ship, Orders to Change and many other order-processing requirements · Process catalog and swatch requests from customers · Communicate with customers as needed and as directed by Account Managers · Many other tasks, too numerous to list.
It is a very busy job SKILLS: · Detail oriented · Highly organized · Able to think analytically · Strong customer service attitude · Able to work comfortably and cooperatively in a group environment · Excellent communication skills, both verbally and in writing · Excellent grammar and spelling skills Job Type: Full-time Pay: $17.
50 - $18.
50 per hour Benefits: * Dental insurance * Flexible schedule * Health insurance * Paid time off Shift: * 8 hour shift Weekly day range: * Monday to Friday Work setting: * In-person Work Location: In person