Customer Service Representative BRING YOUR DOG TO WORK!

SIGNING BONUS - UP TO $1,000 We are a growing pet nutrition company looking for a full-time Customer Service Sales Representative to join our team.
We provide training so whether you are experienced or new to the workforce, you can succeed with us.
Are you a fast learner? Have good common sense and people skills? Would you like to work in a fun but fast paced call center where employees can bring their dogs to work? If so, we would like to hear from you.
Duties/Responsibilities: * Handle an average of 40-60 inbound calls a day * Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease * Answer inquiries from customers concerning products and their uses * Apply knowledge of the field and product features to match products to the needs of clients.
* Identify opportunities to up-sell or cross-sell based on customer needs * Maintain customer records in database * Collect and enter orders into CRM * Thoroughly address all customer inquiries, including nutritional aspects of products * Administrative duties such as verifying e-store orders, and processing returns * Perform other related duties as assigned Required Skills/Abilities: * High School Diploma or Equivalent * Outstanding written and verbal communication * Active listener * Computer literate and willingness to learn * Ability to multi-task and adapt to a fast-paced environment * Prior Call Center experience a plus * Bilingual a plus This is a full-time position, Monday – Friday.
Monthly Contests and Uncapped Bonuses.
Job Type: Full-time Pay: $16.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * No experience needed Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Ability to commute/relocate: * Thousand Oaks, CA 91362: Reliably commute or planning to relocate before starting work (Required) Work Location: In person