*About us*
We are a professional, innovative, collaborative team and our goal is to improve the client/patient experience by providing compassionate care with the highest standards of medicine.
We raise the bar on patient health and the clients overall experience.
.
Our work environment includes:
* A Newly built 15,000sq ft hospital, outfitted with 5 surgical suites, 12 treatment tables, 12 exam rooms, a lecture hall and more!
* Growth opportunities in all veterinary specialties
* Company perks, doggie daycare -bring your own pet to work everyday and they can play!
* Lively atmosphere, we promote a positive attitude to clients and colleagues
* Regular social events, team building events held throughout the year
* Wellness programs, health & benefits offered!
* On-the-job training, you will have multiple doctors of all specialties.
Our Hospital is seeking a capable Client Service Representative to join our team.
The ideal candidate will be comfortable working directly with patients and clients in a fast-pace setting and interacting with the management staff to develop new protocols and help improve work flow.
A successful candidate will need to be passionate about helping patients and their people, and enjoy working in a fast-paced, challenging environment.
*To Be Considered:*
* Previous veterinary receptionist experience preferred but not required.
* Be organized and on time.
* Always be driven to improve.
* Communicate and collaborate in a cohesive team environment.
* Able to function within a busy, stressful work environment in a mature, professional manner.
* Love people as much as animals.
*Responsibilities:*
* Prompt and friendly greeting of clients
* Answering phones, taking messages, and completing all follow-up calls.
* Taking pharmacy requests and filling certain medications.
* Check patients in and processing payments.
* Full working knowledge of ezyVet.
* Scheduling appointments.
* Entering new client/patient information into ezyVet.
* Maintain excellent time management skills.
* Provide timely client communication and education regarding various pet services.
* Other duties as assigned.
Job Types: Full-time, Part-time
Pay: $16.
90 - $22.
00 per hour
Benefits:
* 401(k) matching
* Employee assistance program
* Employee discount
* Health insurance
* Parental leave
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Weekends as needed
Ability to commute/relocate:
* Agoura Hills, CA 91301: Reliably commute or planning to relocate before starting work (Preferred)
Education:
* High school or equivalent (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Work Location: In person
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