Posted : Monday, September 18, 2023 12:54 AM
```Job Overview```
We are seeking a highly organized and customer-oriented Front Desk Manager to join our team.
As the Front Desk Manager, you will be responsible for overseeing the daily operations of the front desk area and ensuring exceptional customer service to all patients and visitors.
```Duties```
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Manage patient check-in and check-out processes efficiently
- Verify insurance information and collect co-payments
- Familiar with Open Dental
- Coordinate with medical staff to ensure smooth patient flow and timely service
- Handle patient complaints or concerns in a professional manner
- Train and supervise front desk staff to ensure adherence to policies and procedures
- Monitor inventory of office supplies and place orders as needed
```Requirements```
- Proven experience as a Front Desk Manager or similar role in a medical setting
- Proficient in using phone systems, electronic medical record systems, and other office software applications
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Knowledge of medical terminology and procedures is preferred
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in handling patient information
- Ability to work well in a team environment
If you are a motivated individual with excellent communication skills and a passion for providing exceptional patient service, we would love to hear from you.
Apply now to join our dynamic team as the Front Desk Manager.
Job Type: Full-time
Pay: From $20.
00 per hour
Schedule:
* Monday to Friday
* Weekends as needed
Ability to Relocate:
* Encino, CA 91316: Relocate before starting work (Required)
Work Location: In person
• Phone : NA
• Location : 17130 Ventura Blvd, Encino, CA
• Post ID: 9131150310
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